In recent years, telemedicine has become an integral part of healthcare services in Spain, especially after the COVID-19 pandemic. Most health insurance companies in Spain now include telemedicine services in their plans.


🏥 Which Spanish Insurance Companies Cover Telemedicine?

Most major insurers offer virtual healthcare consultations:

  • Sanitas
    Offers a digital platform called BluaU, where you can access online consultations, video visits, nutrition programs, psychology services, and more.

  • Adeslas (SegurCaixa Adeslas)
    Telemedicine services are available through their mobile app or web platform. Access to therapists, pediatricians, dermatologists, and other specialists is provided.

  • Asisa
    Includes telemedicine as part of their healthcare plans. Online consultations and electronic prescriptions are available through the Asisa LIVE platform.

  • DKV Seguros
    A leader in digital health services. The DKV Quiero Cuidarme Más platform offers video consultations, doctor chats, medical document storage, and more.

  • Mapfre Salud
    Also provides telemedicine services, with access to doctors through the Mapfre Salud Digital app.


📱 What Services Are Typically Covered?

  • Online consultations with general practitioners or pediatricians

  • Psychological support

  • Dermatology (via photos and videos)

  • Chronic disease management

  • Prescription issuance and renewals

  • Medical certificates


💸 What Are the Costs?

  • In many plans, online consultations are included for free.

  • In some cases, a small copay may be required.

  • Advanced plans (e.g., Sanitas Blua) may offer more comprehensive telemedicine options.


✅ How to Check if Telemedicine Is Included in Your Plan?

  1. Log into your insurance provider’s portal or app.

  2. Look for sections like “consultas online” / “videoconsultas” / “telemedicina”.

  3. Or simply call your insurer and ask:

    • Is telemedicine included?

    • Which specialists are available for online consultations?

    • Is there a copay for video consultations?

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