In recent years, telemedicine has become an integral part of healthcare services in Spain, especially after the COVID-19 pandemic. Most health insurance companies in Spain now include telemedicine services in their plans.
🏥 Which Spanish Insurance Companies Cover Telemedicine?
Most major insurers offer virtual healthcare consultations:
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Sanitas
Offers a digital platform called BluaU, where you can access online consultations, video visits, nutrition programs, psychology services, and more. -
Adeslas (SegurCaixa Adeslas)
Telemedicine services are available through their mobile app or web platform. Access to therapists, pediatricians, dermatologists, and other specialists is provided. -
Asisa
Includes telemedicine as part of their healthcare plans. Online consultations and electronic prescriptions are available through the Asisa LIVE platform. -
DKV Seguros
A leader in digital health services. The DKV Quiero Cuidarme Más platform offers video consultations, doctor chats, medical document storage, and more. -
Mapfre Salud
Also provides telemedicine services, with access to doctors through the Mapfre Salud Digital app.
📱 What Services Are Typically Covered?
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Online consultations with general practitioners or pediatricians
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Psychological support
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Dermatology (via photos and videos)
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Chronic disease management
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Prescription issuance and renewals
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Medical certificates
💸 What Are the Costs?
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In many plans, online consultations are included for free.
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In some cases, a small copay may be required.
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Advanced plans (e.g., Sanitas Blua) may offer more comprehensive telemedicine options.
✅ How to Check if Telemedicine Is Included in Your Plan?
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Log into your insurance provider’s portal or app.
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Look for sections like “consultas online” / “videoconsultas” / “telemedicina”.
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Or simply call your insurer and ask:
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Is telemedicine included?
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Which specialists are available for online consultations?
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Is there a copay for video consultations?
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